Privacy Policy

• Basic account information such as your name, email address, preferred language, and the role you use on the platform.
• Profile and learning data connected to how you use the service, including courses you create or buy, learning progress, assignments, and uploaded resources.
• Support and communication data such as support-ticket messages and some content sent through platform spaces.
• Technical and operational signals such as access logs, browser or device data, and security events needed to diagnose failures and prevent abuse.
• Payment-related references or metadata needed to confirm a transaction or resolve a dispute, without presenting this page as storage for full payment-card numbers.

• To create accounts, sign users in, verify sessions, and enforce role-based access.
• To activate access to courses, programs, or extra features after a confirmed payment or valid enrollment.
• To run learning tools such as content delivery, assignments, live sessions, and live support experiences.
• To send service communications, answer support requests, and respond to operational incidents.
• To detect abuse, fraud, unsafe content, and platform misuse, and to improve reliability.
• To improve the product experience and operational visibility without turning that into a blanket permission unrelated to the service.

• Infrastructure, hosting, database, and storage providers that run parts of the service on our behalf.
• Payment providers that process the purchases shown to the user during checkout.
• Email, notification, or AI providers when a platform feature depends on those services to deliver a result.
• Authorized legal or safety channels when necessary for compliance, user protection, or the investigation of abuse or fraud.

• Some internal data is protected by role-based access and is not available to every user or operator.
• Security, dispute, and compliance records may be retained longer than a specific feature remains active when that retention is needed to protect the platform or resolve a case.
• Sensitive or unsafe content may be reviewed under platform safety and moderation controls.

• You can update some profile information through the areas made available to your role when those controls exist.
• You can contact us if you need a review related to access, correction, or deletion questions after we verify the identity and context of the request.
• You can manage cookies or browser sessions through your own device or browser settings, although that may affect sign-in and saved preferences.

For general privacy questions, use the official support email: support@drisshub.com.

For requests tied to a specific account, payment, or record, open a support ticket from the relevant account so the case can be linked to the correct operational history.